I’m a healthcare IT leader with 20 years of experience turning complex systems into practical tools for the people who depend on them. My work sits at the intersection of enterprise strategy, clinical operations, and technology.
At HealthPartners, I lead radiology and imaging applications, shaping the portfolio’s roadmap and helping teams put AI and automation to work with clear governance and clinical purpose.
Along the way, I’ve led clinical application teams, built automated security provisioning, and helped health systems navigate large Epic implementations. The common thread is simple: build trust, make the work clearer, and help good people do their best work.
20+years in healthcare IT
20k+users supported at UnityPoint
90%reduction in ticket queue depth
Selected results from my career; see experience and resume for context.
02 /
Experience
FEB 2025 — PRESENT
Manager, Radiology & Imaging Applications
HealthPartners
Lead the enterprise imaging application roadmap, connecting clinical priorities with resilient platforms, secure integrations, and a more sustainable application portfolio.
Champion Epic’s NLP-driven Actionable Follow-Up strategy and partner with medical leadership to establish a Radiology AI Steering Committee for responsible adoption.
Directed delivery for clinical and pharmacy applications supporting 20,000+ users. Built the Pharmacist Builder Program to bring configuration and improvement closer to clinical expertise.
Reduced average ticket queue depth by 90% and cut the existing backlog in half through dashboards and SLA governance, while sustaining team engagement above 90%.
Clinical systems
Team leadership
Operational excellence
2013 — 2017 / 2017 — 2018
Owner & Consultant
Medullary Consulting
Designed Epic security provisioning and led enterprise implementations for health systems including MD Anderson, UMass Memorial, HealthPartners, and Rochester Regional Health.
Connected ServiceNow and Epic to reduce access fulfillment from weeks to minutes. Led outpatient radiology strategy at Providence across 600 clinical sites and 23 EHR ecosystems.
Epic security
Automation
Access governance
Earlier chapters+
JUN — SEP 2017
Security Consultant · Integrity SRC
Served as a virtual CISO, conducting risk assessments and IT audits and helping a software company achieve HITRUST certification.
JAN 2011 — DEC 2012
Epic Security Consultant · 314e Consulting
Led Epic security at the University of Minnesota Medical Center, overseeing role-based access and provisioning for 10,000 staff and providers.
JUL 2009 — DEC 2010
PACS Administrator · McFarland Clinic
Led the move to Epic Radiant and AMICAS PACS, including the migration of millions of historical imaging studies and orders.
FEB 2008 — JUL 2009
Workstation Manager · McFarland Clinic
Established the support team for 2,000+ computer assets and directed installation of PCs in 600 exam rooms ahead of an Epic implementation.
A few ways I’ve connected strategy to systems that work.
IMAGING ARCHITECTURE
DICOM→VNA→CLOUD
ZERO TRUSTOBSERVABILITY
01 / RESILIENCE BY DESIGN
ARCHITECTURE & EXPLORATION
Open-source medical imaging
Built a vendor-neutral archive with Terraform-based disaster recovery and Grafana observability, plus a data repatriation solution for DICOM and HL7. Documented the work in my Medical Imaging Architecture series.
Integrated ServiceNow and Epic using JSON and an API to automate provisioning. A nightly security export brought entitlement visibility into ServiceNow and reduced fulfillment from weeks to minutes.
ServiceNow
Epic
Identity & access
OPERATIONAL IMPROVEMENT
−90%
03 / AVERAGE TICKET QUEUE DEPTH
PEOPLE & DELIVERY
A stronger operating rhythm
Paired practical dashboards and clear service commitments with a focus on team health. At UnityPoint, that meant a 90% reduction in average ticket queue depth and engagement above 90%.
An MBA with a marketing specialization from East Texas A&M University and a BS in Business Information Systems from the University of Phoenix shape how I connect technical decisions to organizational goals.
I also served as co-chair (2021) and chair (2022) of the Technology Association of Iowa’s DEI Committee.
GOOD WORK STARTS WITH A CONVERSATION
Let’s connect.
Healthcare technology, thoughtful leadership, or a challenge worth solving. I’d be glad to hear from you.